- Residential program · Ages 10–17
Youth QRTP Residential Program
- The program
Structure without institutionalisation
Our QRTP is a licensed residential setting for up to sixteen young people, staffed by youth specialists, licensed therapists and registered nurses around the clock. It is a house with rules and clinical care — not a facility.
Every resident has an individual treatment plan reviewed every thirty days with their family, caseworker and treatment team present. The plan names the discharge setting we are aiming for and the specific goals that will get them there.
What QRTP certification means
Under the Family First Prevention Services Act, a QRTP must use a trauma-informed treatment model, provide nursing and clinical staff availability, involve family in treatment, and document aftercare for at least six months post-discharge. We meet all four and are independently assessed against them.
- A day in the program
Predictable rhythm, individual care
Routine is treatment. Young people arriving from disrupted placements need to know what happens next.
Morning & medication
Wake, hygiene, breakfast together, nurse-administered medication and a short check-in on how the night went.
Education
On-site academic programming coordinated with the home district, or transport to local school where enrolment continues.
Clinical & activity
Individual therapy, skills groups, recreation, chores and scheduled family calls or
visits.
Evening & wind-down
Dinner as a house, homework support, community meeting, quiet time and a nightly one-to-one with staff.
Who the program serves
- Young people ages 12–17 in the custody of children's services, on juvenile court order, or placed privately by a guardian
- Diagnosed mental health conditions requiring daily clinical intervention
- History of placement disruption where a lower level of care has been tried
- Co-occurring substance use, when it can be safely managed in our setting
When we are not the right placement
We will tell you within one business day if we cannot safely serve a young person. That includes active medical instability requiring hospital-level care, acute detoxification needs, or a documented pattern of violence that our staffing model cannot manage safely. We would rather refer you elsewhere than accept a placement that fails in three weeks.
Program at a glance
- Family involvement
Nobody heals in isolation from their family
Weekly family therapy
Held in person or by video, scheduled around work shifts. Interpretation available in seven languages at no cost.
Daily contact allowed
Residents have scheduled phone access every day. Contact is only restricted when a safety plan requires it, and always with documented review.
Home visits built in
Graduated overnight and weekend home visits begin as soon as clinically appropriate — practising discharge before discharge.
- Next step